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VISUAL DESIGN | BRAND SYSTEMS

WORDPRESS.COM

A new direction for
an established brand

Creative Director: Ashleigh Axios 
Role: Creative Lead & Art Direction Team: Creative Studio

THE TASK 

A NEW ARCHETYPE

In late 2018, after finishing a brand research project, Automattic wanted to create a new visual identity for WordPress.com based on those findings. Rather than diving directly into potential executions, the Creative Studio explored a few different brand archetypes. The outcome of this work was used as a guide for the final direction. 

To tackle this project, we formed a team of 3 designers under the guidance of the Studio's Creative Director. Each designer was assigned a potential brand archetype for WordPress.com, informed by our most recent research. I chose to work on The Caregiver:

Pages-from-brandbook-wordpress.com1_.14-
Pages-from-brandbook-wordpress.com1_.14_

Our team met regularly to work through moodboards, values, and inspiration together, building up an extensive foundation before working on any visual designs. The Caregiver archetype is devoted to supporting our customer and making sure they feel confident and secure as they move through their website building journey. 

I defined six core values of the Caregiver that would help guide the development of our visual aesthetic: Trustworthy, Supportive, Flexible, Personal, Enduring, and Exciting. These fit neatly into a brand "hierarchy of needs" pyramid, with Safety at the bottom, Belonging in the middle, and Self-Actualization at the top. This helped me map out the customer's emotional state, and understand what value was most important to evoke at each point of the brand experience. 

Once our team worked through the values for each of our archetypes, we created mood boards and pulled visual, textural, color, and movement inspiration.

Since we work remotely, all our brainstorming, sticky-note-ing, and collabing happen virtually in places like the InVision boards above. 

THE ELEMENTS OF A BRAND

PUTTING IT ALL TOGETHER 

After a lot of exploration, we ultimately decided that the core feeling the Caregiver should evoke was safety and support:

 

We imagined cozy blankets on the couch or the feel of coming back after a long day and slipping on your favorite sweater. We wanted the user to get the feeling of "coming home" when they visit WordPress.com. What home means changes over time. It looks like so many different things to different people - but the feeling of going home is the same.

 

WordPress.com is that adaptability. We're always with you no matter where you are in you journey. Even as you upgrade and downgrade. Even if something doesn't work out. You can move out of one house and into another, but you're never without the feeling of home. 

 

We believed once a user felt safe and secure in their choice of website builder, it gave them the foundation to move up that hierarchy of needs and take the risks required to realize their goals.

Visually we expressed this with warm colors, soft texture, and photography with lots of friendly eye contact and cozy spaces. This gave us the building blocks to create an identity that felt both welcoming and capable. 

COLOR

BLUE: #34354B

WHITE: #FFFFFF

GREEN: #385445

PINK: #F6E4DE

BURGANDY: #623942

TAN: #D0A190

TYPOGRAPHY

Aa

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopvqrstuvwxyz

1234567890

PLAYFAIR DISPLAY - PRIMARY 

Aa

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopvqrstuvwxyz

1234567890

OPEN SANS - SECONDARY

TEXTURE

Artboard.png
Artboard_4.png

PHOTOGRAPHY

photos.png

For the actual executions, we explored how to bring together these elements in different digital environments. This included display and social ads, as well as landing pages. 

display_pink.jpg
direction_1Display_5.jpg
direction_1Display_4.jpg
direction_1Display_3.jpg
website.jpg
307881-P7YTVX-615-05.png
307881-P7YTVX-615-06.png
instagrams-07.png

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